Public sector
Newcastle City Council

Newcastle City Council

Building one of the UK's most connected cities with free WiFi for local businesses.

The story

Challenge, solution, result.

Challenge

Newcastle's ageing public WiFi network could no longer serve a growing city.

Solution

A major dark-fibre investment linking 175 council sites gave the council a backbone to build on. Purple delivered the city's public WiFi layer: the landing platform, content filtering, security, and real-time analytics, covering major thoroughfares, the Grainger Market, libraries, and museums.

Result

Free, single sign-on WiFi for residents, visitors, students, and 1,000 local businesses, plus 40 Purple Hubs bringing connectivity to social housing to tackle digital exclusion.

The numbers

What Purple delivered.

2.3m
logins since launch
88%
authentication rate, vs 71% industry average
650k
seamless reconnections
£120k
in free WiFi kit for 1,000 local SMEs
Explore more

More case studies.

Resorts World Birmingham
Events & attractions
Resorts World Birmingham

Drove guest engagement and data capture while reducing manual marketing effort.

Paignton Zoo
Events & attractions
Paignton Zoo

Discovered valuable customer insights through WiFi analytics, live since late 2016.

Pizza Express UAE
Hospitality & leisure
Pizza Express UAE

Fast, free, and secure guest WiFi while gathering valuable customer data.

← Back to all case studies